Refund Policy
Your satisfaction is our priority. Here's everything you need to know about requesting a refund.
7-Day Refund Window
From the date of your purchase
At Dinaz Fitness, we want you to feel confident in your wellness journey. If our program isn't the right fit, you may request a refund within 7 days of your purchase, subject to the eligibility conditions below.
Refund Eligibility
Please review the conditions before submitting your request.
Eligible for Refund
- Request made within 7 days of purchase
- First-time purchase of the program
- Valid reason provided in the request
- Account in good standing
Not Eligible
- Requests made after 7 days of purchase
- Fully accessed or downloaded content
- Event tickets and live workshop fees
- Personalized coaching and 1-on-1 services
How to Request a Refund
A simple four-step process.
Gather Information
Collect your transaction ID, registered email, and reason for the refund.
Fill the Form
Submit our online refund request form with your details.
Wait for Review
Our team reviews your request within 3–5 business days.
Receive Refund
Approved refunds are processed in 7–10 business days.
Information Required
Please have the following ready when you fill out the form:
Ready to Submit Your Request?
Click below to open our secure refund request form. Our team will get back to you shortly.
Need Help?
Have questions about your refund? Reach out to our support team at dinaz@dinazfitness.com and we'll be happy to help.